General operating terms and conditions.
 It is assumed that you agree to theses when you employ LorryLoader
 Training Limited Reg no 10325328 ( Referred to as LLTltd ) as a company or an individualthese terms and conditions take priority and are enforceable over all other operating terms unless sanctioned in writing.

General Operating Terms
Payment of invoices in general
Invoices are sent on confirmation of order and unless otherwise agreed are strictly 30 days from presentation. Should further invoices/reminders be required an additional charge will be added to each individual invoice for preparation (£25) and collection.  Should the invoice be outstanding for more than 6 Months interest will also be levied on the capital sum at a rate of 2.5% per calendar month until it has been cleared.
“ LLTltd understands and will exercise its statuary right to claim interest and compensation for debit recovery costs under the late payment legislation if it is not paid according to our credit terms” 

Confirmation of courses & orders in general
All courses and any special instructions must be confirmed 5 or more days before any individual course start date. This may be confirmed by E Mail or Post or phone call.

Title of goods
LLTltd reserve the title of all goods and certificates supplied to customers until paid in full.

V.A.T.
LLTltd is not registered for VAT

Cancellation clause 
A minimum of 72 hours prior notice is required in the event of any cancellation otherwise a 50% cancellation fee will be levied, unless another compatible delegate is nominated in place. Cancellation with out prior notice (i.e. on the day) will incur the full costs of the complete course.
Failure of candidates to attend/complete after a course has commenced will attract the full course fee along with any other additional  training expenses that have been incurred.
Failure of the training vehicle during a course may attract additional fees of £125 along with any other additional expenses that may have been incurred as a result of the break down. If it fails completely so that the course cannot continue and a subsequent visit is required to complete any training a minimum charge of instructors basic day rate will be applied.

Third Party Work
LLTltd will charge the full contracted agreed rates for any day/course work subcontracted to LLTltd and cancelled within 48h of the due start time, for any reason.

Candidates fitness to train.
LLTltd follows the guidelines laid down in the ACOP 117 and ALLMI accredited training standards.

Medical considerations
Candidates selected to operate lorryloader should be free from disabilities, either  physical or psychological, that might pose a threat to their own health and safety or the safety of others who might be affected by them operating a lorryloader. Fitness for operating should always be judged on a case-by-case basis.  A risk assessment may be needed to identify any hazards associated with a candidate being trained by LLTltd.
Alcohol and Drugs
LLTltd Never allows anyone who is unfit because of alcohol or drugs (prescription or recreational) to train or operate even under close supervision. All candidates who undertake training with LLTltd must declare any thing that may affect there ability to training/driving before the start of any period of Instructor Supervised training.  LLTltd may require its candidates to sign a declaration to this effect at the start of all our courses.

Disability's
Candidates may have developed skills which compensate for their disability. LLTltd may consider obtaining medical advice prior to the start of any course about a candidates suitability for the particular training they will be required to do with regard to training. The Equality Act 2010 will be considered in all cases.

The Drivers’ Medical Unit at the Driver and Vehicle Licensing Agency (DVLA)  publishes At a glance: Guide to the current medical standards of fitness to drive. This is aimed at health professionals and applies to lift trucks on the road, but can be applied to all work with lift trucks. For most work with lift trucks, a standard of fitness equivalent to that for the Group 1 entitlement (ordinary driving licence holders) would be appropriate. Activities such as working in a particularly demanding environment, working at night or moving highly toxic or explosive materials would probably be more appropriate to the Group 2 entitlement (heavy goods vehicle licence holders).

LLTltd may ask to apply a pre-operators experience test to avoid wrong advice being given to a candidate with regard to disability's and the training we can offer.

General Consideration regarding .....

On-Site Instructor Training
Training aria provided by the firm
LLTltd require that any training areas should be sheltered from adverse weather conditions.
All training is to carried out "off the job". This means that the instructor and trainees, together with the lift truck/lorryloader and loads, should be wholly concerned with training Ideally kept away from normal commercial operations, and not be diverted to other activities while training is in progress. Please see appendix 1 for specific details regarding lorryloader training.

Training Statements
Trainability assessment & competence testing
If in the opinion of the instructor/examiner any trainee is considered to be unsuitable for the course, they will be made aware of this and a full invoice fee will be charged  ( and the cost of expenses if applicable). If a trainee however fails any the practical skill's test, then after a short period of remedial training a re-test will be given.

Public liability/indemnity insurance
LorryLoader Training Limited 
is fully covered for public liability on customer premises (including Crown Property ).

Accreditation
LLTltd is subject to monitoring visits by ALLMI training ltd and is a recognised provider of there courses. It is also subject to ITSSAR training standards.

Confidentiality

LLTltd is committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates We are fully signed up to the Data Protection act and operate within its guidelines.

Equality and discrimination

LLTltd will always strive to be fair and objective in our advice and actions, and we are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, colour, age or personal disability.

Ethics

LLTltd will always conduct our own services honestly and honourably, and expect our clients and suppliers to do the same. Our advice, strategic assistance and the methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.

Duty of care

LLTltd's actions and advice will always conform to relevant law, and we believe that all businesses and organizations, including this consultancy, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.

Commitment to Professional Operating Standards
LLTltd will at all times will work within, and develop courses that conform and comply with the Health and Safety at Work act 1974, taking into account relevant regulations and appropriate Codes of Practice. Designing , packaging and using professional courses that will not knowingly cause any conflict within the working influence of the training that is being under taken with regard to health and safety.

Fees

LLTltd's fees are always competitive for what we provide, which is high quality, tailored, specialised service. As such will not generally offer arbitrary discounts; generally a reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, LLTltd always try to propose solutions which accommodate our clients' available budgets and timescales. Wherever possible LLtltd will agree fees and basis of charges clearly in advance, so that LLTltd and our clients can plan reliably for what lies ahead, and how it is to be achieved and financially justified.

Professional conduct

All Instructors and staff working on behalf of LLTltd will conduct all of there activities professionally and with integrity.



 

Additional Operator Training Terms & Conditions for Lorryloader Courses

1.         Vehicle

1.1      Must be in good working order and conform to current legislation.

1.2      Boom Height Indicator must be operational.

1.3      PTO engagement indicator and interlock must be operational.

1.4      Vehicle must be available throughout the training session.

2.         Loader

2.1      Must be in good working order.

2.2      Must have a current test certificate, a copy of which must be provided before training commences.

2.3     All safety features must be operational and conform to current legislation.

2.4     Must be fitted with correct attachment for type of training.

2.5     Must have the manufacturer’s Operator Manual.

2.6     The maximum rated capacity of the loader used for training will determine the size of loader the operator will be certificated to use, assuming all assessments are passed successfully.  For this reason it should be ensured that the loader set aside for training falls into the ALLMI category that the operator wishes to be licensed for.  If you are not familiar with the ALLMI categories system then please contact us.

3.         Lifting Gear / Attachments

3.1      All lifting gear / attachments must be in good condition.

3.2      Lifting gear must be appropriate for the type of load being lifted.

3.3      Lifting gear must have a current test certificate, a copy of which will be required before training commences

3.4      All lifting gear / attachments must have rated capacity information attached.

4.         Working Area

4.1      A working area equivalent to the loader’s maximum reach throughout its full slewing range plus two metres must be provided.

4.2      The working area must be cordoned off.  No other persons apart from the instructor and candidates should be in this area.

4.3      The area should be firm, level and free from obstructions (overhead power lines, buildings, underground services, etc).

4.4      Loads to be manoeuvred must be in this area before the practical session begins.

5.         Classroom

5.1      A classroom will be required to seat 4 people and must include lighting and power points.

5.2      If available, the following equipment should be provided:

5.2.1       Overhead Projector.                    

5.2.2       Overhead Projector Screen.         

5.2.3       Flip Chart / Write On Board.         

5.3      The classroom must be available throughout the training session for the Instructor & Candidates only.

6.         Participants

6.1      All participants must be advised of the training before commencement.

6.2      If possible, prior knowledge of the equipment would be advantageous.

6.3      Each participant to supply:

6.3.1       2 x Passport sized photographs or have photo take at the end of the training course..

6.3.2       National Insurance Number.

6.3.3       Personal Protective Equipment (Hard Hat, Boots & High Visibility Jacket / Waistcoat).

6.4      Failure to produce the above on the day of training will result in exclusion from course. Costs paid or those to be invoiced will not be refunded.

7.         Numbers

7.1      Experienced operators – Maximum 4

7.2          Inexperienced operators – Maximum 3


General Definitions
Basic day rates
  
ALLMI day rate is for second day training for the instructor. 

Number of candidates.
ALLMI.  Numbers can vary depending on specific courses and the number of attachments to be certified.          

Main Business Address,  24 Mayfair Drive, Crewe, Cheshire, CW1 5BB (Amended 11th September 2016).

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